Original post by: Greg ,
I've had mine almost 2 yrs now and the only complaint I have is that the seat cushion is a bit firm if you ride 8-10 hrs! Thankfully FMCSA is gonna make sure this is no longer a concern by making us all take a 30 min. break during the first 8 hrs as of July 2013! It did take a while before I was no longer aware of the seemingly constant motion of the seat! I have a bad back and am a true believer after throwing out my back on the road and feeling the result of this product's ability to reduce the impact of the road on my spine! I used to have to turn it off and on every time I got on and off the interstate. At first it seemed to be dangerous when it was on while trying to back into a dock or a parking spot. Now I never power it down until I park for a break! Give it time and communicate any concerns to Brett or Joe @ Bose and you will not beat the Customer Service you will receive.