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Does anyone use or know about the HP2000 APU?

Just got a new truck and are looking for APU's We came across these HP2000 and are wondering if anyone has or knows anything about them?

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we have pro heat ccs webasto heaters,all have problems.i don't recommend any of them.the engines are great.the generator parts are the problem.you will spend double repairing them.look at a battery type air conditioner(electric) no moving parts,and look at an espar engine and cab heater.much more reliable than a webasto

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will the company be in business in three years.rigmaster ccs.both went out of business.another company bought rigmaster,and continues today,but this market is very difficult

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we have tri paks also again egines are good genset part will bury you.getting a 2012 coronado with a 1995 3406 e block.putting an espar heater with electric air contitioner will hook up my refer to truck for recharge along with 4 extra deep cycle batteries

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we wash our trucks every week rebuilt engine after 1,000,000 on c12 cat my new truck.2012 freightliner coronado with a 1995 3406e 550hp.putting an espar engine and bunk heater with a battery operated air conditioner.do what you want.i think you have enough info hear to make your own decision

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Tri-pak all the way don't even look at another brand.. I would stick with the leader in apu tech... I won't put anything else on my truck... They are easy to work on and to get parts for...

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If I were in your position, I would get a Thermo-King TriPac or a Carrier Hybrid. No-name APUs are difficult to work on, and the no-name products break down much more often than either Thermo-King's TriPac or Carrier's Hybrid ComfortPro.

The TriPac is particularly good, since there is a zero-emission model (the TriPac E) that requires less maintenance than a regular APU and that same zero-emission model also consumes zero fuel during normal use, allowing you to keep better track of your fuel economy.

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if you run up north you will have problems,the calcium or magnesium chloride they use on the road gets to the wiring regardless tri pak carrierwe have these,we would have been better off getting hotel rooms instead of the money we spent on these systems

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I see he runs the 11 western states and that he's based in California, so this might not apply to him.

I'd like to ask how often you wash your truck, since road chemicals get into the wiring all over the truck, not just in the APU, and the chemicals cause damage to the wiring. I have even had tail lights fail because of the "cream cheese" mixes (Sodium Chloride, Calcuim Chloride, Magnesium Chloride) used here in Illinois!

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looked at this unit at truck show was very impressed with it much less money than tri pack and carrier looks to be well built like the heat pump idea for heating and cooling check out their dealer network

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The HP2000 APU

I apologize as I'm not sure what the rules of this thread are... Admins please tell me if I am violating them.

My name is Cam, I'm the electrical engineer for Parks Industries LLC, the designers and manufacturers of the HP2000 APU. I would like to take some time to respond to some of the above posts.

The HP2000 APU vs The Tri-Pak

The Tri-Pak APU is a great APU, we consider the tri-pak to be the only true competitor for our product that exists on the market today. With that said, while both the HP2000 and the tri-pak serve to meet the same needs, their designs and means of meeting these needs are very different.

The HP2000 is the only APU that features Heat-Pump technology. Gary Parks, the company founder and owner designed and patented this technology. By using excess engine heat, our APU is able to heat in even the coldest temperatures without the need or added expense or danger of a fuel fired heater. This system generates as much as 18,000 BTU's of heating while at the same time remaining simpler and lest costly than the alternative.

In addition, the HP2000 uses much less fuel. Because the HP2000 uses an alternator-inverter combo to generate A/C power, the engine only runs at low RPM. In contrast to the Tri-Pak, all of these innovations result in better reliability, lower fuel consumption, lower volume, faster install, less weight and best of all LOWER PRICE.

While some people have not heard of our APU, those who have see or have heard of our product and are impressed by its track record and build quality.

Company overview

Parks Industries is a family owned and operated business. Gary Parks, the owner and founder, was a truck driver for a majority of his career. He saw the potential for this technology and understood it's simplistic advantages and lowered cost benefits. Our company was built by someone who truly understands the needs and troubles of a truck driver and because of this, the HP2000 is a perfect fit in today's trucking workforce.

Please call us or visit our [www.hp2000apu.com|website] to learn more about the HP2000!

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Cam you know me, we talked plenty and you did try to help me.

That being said: oil leaks, coolant lines installed wrong, unit installed improperly, bolts on motor base loose, after oil leak in timing gear the motor mount rubber donuts disentgrated (apparently not 0il resistant), rubber/fiber spacers between unit and frame rails (a big no-no, aluminum flange brackets that broke free/apart at the flange.......

I know a guy and I can't use his full name but his first name is Gary R. from the Birmingham area had a bad install, and he told me he drove up to Illinois and confronted you guys and he got a new unit installed....I had to chase Gary Parks all over Atlanta, Ga. to a trucking company so that the coolant lines could be fixed.

And the guy in NJ was a complete loss of time and money, as most of the "service" people I encountered that Gary contracted with......, they just did not have time for a APU unit and let you know that upfront.....and none had parts....but the biggest selling point I bought into was..

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Cam, our brand new 30 day old unit will not heat the truck. It has already been repaired once , 8 days after it was installed by Parks. Now we are not getting any response from Gary or anyone else at Parks. This unit has been unreliable .

Where is the quality control on these units? Do you test them before they are installed or not? We are extremely dissapointed with the HP 2000 .

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I know Cam, he is a great guy and extremely knowledgeable on his product.

Un fortunatly I can't say the same as far as the install on my unit.

I open up a can of worms when I comment on this question. Up until now I have kept quiet as to my experience with this company.

My unit was trouble from the start, and Gary Parks is not the best guy to try and get service done after the sale.

Gary Parks was present at the install of my unit, he is nice enough but he has a sassy arrogant way about him that rubbed more than me, the installer and a interested investor looking into taking on a distributorship.

the fittings leaked, the unit was plumbed backwards on the coolant lines, which I found out keeps the unit shutting off. It air locks constantly until I got it plumbed right.

the software that is programmed into the hand held controller has been through many updates, and I'm on my third controller.

The original software read the voltage, therefore it would start and stop often on charging system failure. The new software now reads engine oil pressure. This I'm told will stop the constant stopping. I don't have that update, and a replacement could cost up to 350.00

After 15 months the unit broke away from the frame. There was only two 5/8 bolts that were actually holding the unit on the truck. There were two aluminum flange clamps but they were put on the bottom of the truck frame. there were two vibration pads in between the unit and the truck frame. those pads collapsed in thickness and allowed the flange clamps to loosen.

This put all the weight on the only two bolts that went through the truck frame.

thankfully I was pulling into a grocery warehouse right after exiting I 4 in plant city, fl.

The only thing that kept that unit from going under my fuel tank and the right side drive axle was the battery cables from the unit to the battery box.

I called OOIDA, as I had to call them many times about this unit in the past, told them what had happened. They called Gary Parks and he called me and gruffly asked me why or was he supposed to call me. OOIDA was the administrator for the EPA grant for the unit.

I said because your unit fell off this truck.

He said call the installer, that is his problem.....I told him he was the installer, he instructed the guy on how to install the unit. He refused to consider helping me, and to be honest I did not want to be around him anyhow.

the unit is light, about 196 or 200 lbs. It is pretty good when all is well, but will shut down often and you have to restart often....that is my experience. I have a Volvo 780 and it struggles to keep it cool in a parking lot on a hot day. Luckily I run mostly days and it is ok at night.

In only 350 hours of operation the bolts that goes thru the timing gear housing of the engine also holds the A/C compressor on the engine.

The two adjustment bolts vibrated loose and the engine oil leaked out and it shut down on low oil.

I called Gary and he got testy with me because I said I was concerned about the engine running out of oil under a load i. e. A/C running.

The leaking coolant fittings I mentioned before only leaked when the truck was running, I guess because of the truck pressure. Regardless the welded fitting leaked enough so I could trace it.

I was in Carlisle, Pa on a rainy cold morning and I was adding a gallon of coolant every hour.

Gary got angry when he asked me to drive the truck to Blackwood, NJ to one of his service guys. Buds Truck Repair in Sewell, NJ, stay away from this guy. I did eventually go there and had him do some work on my truck and he put a low pressure hose on my steering pump high side, the hose failed before I got to Tampa, FL.

I said no and I had a shop replace the leaking fittings in Carlisle, Pa.

When I got the unit back home I completely disassembled the unit. I straightened the frame to the best that my tools allowed.

I found that there was only two of the four motor mount bolts in the base of the engine rails, and there are 6 bolts that go thru the rails into the base of the engine on each side...those 6 bolts were all loose.

As I put the unit back together I drilled two additional holes in the truck frame and torqued the bolts to proper tightness. Now it has 4 high test bolts and those vibration pads are history. I also added a square tubing frame behind the unit and the truck frame member. Even thought the unit is light I wanted more than the angle iron frame that the unit comes with.

The little two cylinder Perkins engine is noisy and vibrates a good deal. I had a diesel welding machine and it was a 3 cylinder Perkins and it was not as noisy as this little thing.

A yanmar is a lot quieter too with 3 cylinders.

Another thing is that the unit runs all night long and the evaporator fan shuts off so no air is moving in the cab. The evaporator fan motor is extremely noisy too. The thermostat is in the hand held unit and the first 2 controllers had a long cord. The 3rd controller was mounted on the wall in the TV cabinet and could not read the cab ambient temp correctly. This let the cab heat up too much before the unit started cooling again. This made me want it cooler and if you set the temp too low the unit will go to heat because the differential setting is only 3 degrees different. So if you set the temp too low like under 71 degrees the heat pump switch will heat the cab. Many a night I woke up sweating.

I filed an insurance claim, I put over 6800.00 of my own money into this unit and got a little over 5000.00 back.

I have found out a few things that were the reason for a lot of the shut downs. For one the condenser fan was wired in the wrong direction all along. I was told that the assemblers that did the fabrication made a lot of mistakes. At one point there was a company doing the builds on this unit and that was changed about the time of my purchase.

To be fair, this could have been the reason for some of the inherent problems too.

Funny thing, a friend of mine gave me a hard time for paying 7000.00 for this unit. The things is, any of these units on the market are priced that much and more. and there is not one of them that will not give you trouble. even the best of them are trouble.

I looked into a device that will start your truck and you program it the way you want. Just that thing cost over 4500.00...I asked this guy after he described the box to me, this thing sounds like it will fit into a shoe box, He said yes with room to spare.

I really think these options are priced this way.

At the price of fuel, if they can show you it will pay for itself in a year or maybe 2 years that is what they want for it.

I think a person should look into putting a split A/C system using your truck system and add a D/C compressor plumbed into your present lines. Put an electric condenser fan on the front of the truck condenser and use your fans and evaporators in the truck.

In addition put a small generator on the truck which you can get a light one that will keep your batteries charged.

Or:

Add 3 or 4 more batteries and a A-B switch and you should be able to run most of the night with 8 batteries. And you will still not be heavier than most of the units out there.

That configuration is used all day long on one ton refer trucks. When you shut down you plug the unit into shore power.....it can work the same, you may have to get a sharp guy that knows how the refer guys does it.

I had a 1 ton with a cold box and it had a compressor and electric motor running it and in the morning I started the truck and the compressor on the truck engine took over. Just like a RV, when you plug into shore power it isolates the on board system.

A couple of low pressure shut off valves will isolate the two compressors. I understand that the RV guys install dual systems, I gonna look into that too.

Sorry for the long story, I hope they post this.

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^ completely untrue. I know Mr. Parks and above has described someone that Mr Parks couldn't even pretend to be. Sounds like someone is looking to be coddled and Parks Ind isn't in the coddling business.

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To the guy that wrote a book above....sounds like you have it all figured out pal. NOT! lol....Your unit fell off and you didnt realize it was even loose? hmmm....I dont have a hp2000 but I def check mine regularly to make sure this kind of this doesnt happen. its called maintenance.

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Point well taken, I take responsibility for my short comings, but you did miss a great deal of other information....sorry for the book too.

It was a catastrophic failure, the only two bolts that was holding the unit on failed quickly, suddenly and were shiny at the point of breakage.

However the question was do I have any knowledge as to the HP 2000, not if I did maintenance to my truck.

You skipped all of that to give me a shot from behind. what I tried to illustrate was the history I had with the company.

Opinions are like elbows, you have both.

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Just the fact that the owner gave attitude and bad customer service is enough info for me.

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Had an HP2000 installed Dec. of 2015. I did all the pre-purchase research and decided that it was the best deal on the market. Their advertising is very convincing and the heat pump idea made sense. I was home for the holidays just after the install, then hit the road again first week in Jan. so it's only 2 weeks of service and I had the first breakdown. Called Parks and they suggested I find the nearest dealer and have it looked at. I was loaded at the time soI called a dealer close to my delivery, so I could go when empty. They wanted me to drop off the truck and they might get to it in a week. Are you kidding me?? Tried another dealer after the next load with no luck. It seemed like they weren't interested because theres no money in warrantee work. These dealers are existing repair shops. They sign on, and are sceened by Parks to represent them. If they're too busy with their own work, or can't make money on your repair, they won't help you. So service after the install is a joke! I diagnosed the problem myself and had to call Parks 6 times to have them send me a part. The minute they're off the phone with you, your forgotten about. 2 months later and the unit breaks down again. Different problem, but same service issue with Parks. The unit works well when it's working, but it's not even due for it's first scheduled maintenance and it broke down twice. Each time took a week or two to get it working again. That's time that I can't use it, but am paying for every month to the finance company. At least with thermoking, you can get the unit serviced at any of their shops. I know my story isn't as horrific as some others I've read, but it's still a huge disappointment.

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I purchased one back in May 2016. I had it mounted on the catwalk behind the cab due to having full skirts on a 2015 Volvo. I had the unit about two weeks when it quit blowing cold air. They said bring it right in and they would take a look at it. As if it is just as easy as that. They are not open on weekends so you have to go in on prime time and lose the revenue. This is the main company in Marion, IL.

They said they found the problem after about 2 hours and with a total of 4.5 hours I was free to sit until I could find a load the next day. They said that a wire came loose in the harness going to the circuit board housing.

Three days later no cold air again. I opened the circuit board housing so that I could see the wire harness going to the back and it was more than just a loose wire. The soldier joint on the wire controlling the AC clutch was completely broke free and I got it working again until it vibrated free. They said bring it on in like it is a small thing. I insisted that they replace the wire harness completely which they did. They say after the first 50 hours to change the filters and oil and then every 600 hours after so I had them perform that maintenance while I had it in. They charged me $200 and since then I had TA do it while I was on the road and they charged $57.

My unit is a glorified battery monitoring and charging system. If I can sit my leg in front of the main vent without having to move it as a result of the cold, it is not working. Plus the main vent is a hole they cut into the cab through the storage compartment and it is floor level. Cold air falls while hot air rises! I have to run the truck to get the temperature down and use the APU to try and maintain the temp. I eventually have to start the truck again on a 85+ degree day but it keeps it bearable for sleeping at night. They did tie into the existing vent system but the volume of air is very little force.

Last week the visual display went dim and could barely be seen. I could not see enough to adjust the controls. I disconnected the wiring harness that connects to the outside of the APU and reconnected it and the unit worked for about 7 hours before it quit and I woke up in a sweat at 2:30am. The control panel is now completely blank and the unit does not run at all. There is a short or loose wire somewhere because when I am driving at night the panel will flash on and off as I hit bumps in the road.

They now say "bring it on in so we can get it working right again" and I told them that it did not work right since I had it. I made them a proposition this past Friday. Take the unit off my truck, keep $3,000.00 and give me the remaining $7000.00 I spent. The shop foreman said that he would talk with the owner and call me back. Friday no call, Monday no call and Tuesday no call so I called them twice on Tuesday. I left a message the first time and had to call again when they never called me back.

They said that they would not remove their unit from my truck but they would love to have me come in so they could work on it. I made a second offer trying to cut my losses. Take this expensive weight off my truck, keep $5000 of my money and give me the remaining $5000. I was told to bring it on in so they could work on it.

These people are very nice to deal with verbally and they never seem to get upset. If you want to pay $10,000 to have someone nice to talk with, these people are the ones to go with. I think the mechanics of this system has not been thoroughly thought out but has the potential to be something. That being said, the Tri-Pak is tried, true and lives up to it's reputation. Even if it does use .1 gallon an hour more fuel than the HP2000, it seems to be more reliable.

I have used the Tri-Pak in the past and should have known better! I just can't afford to run to Marion, IL or any of the other HP2000 dealers every month.

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Thanks for letting me know about the HP2000, that`s actually the roll of this forum, let others colleagues to know who or what not to deal with, i was considering to buy this unit, not anymore, will go with a well know and expensive used tri-pac, it`s not just the money, it`s the spiritual tranquility you have when things don`t break down and do what they are supposed to do, even if they broke, (everything break sooner or later) a speedy and cheap repair make the smile come back in your face, but with this horror histories i am reading here, no way i am gonna go with them.

You are selling your product to decent hard working american truckers, i don`t know of any folk working harder than we do, if you want to tap in our pockets, you have to got a much better product than what you are selling right now, and treat us (the ones who pay your bills) in a much more decent way than what you are doing now. Just my two cents.

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I went by to purchase the HP2000 but they were closed. From the reading of this post, it may have been a blessing.

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I have bought several for my fleet. I have nothing but good to say about this Company and their product. Sure there were a couple minor issues in the beginning, but these people jumped through hoops to address them. I have also owned Tri pac and had issue after issue and the customer service was horrible. I just cant say enough about how great this company and product is.

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Angkelley3, you are obviously related to or work for them, I have been a O/O for 31 years, 3 of my friends from Wisconsin put these units on there trucks, they kept having to run down to Illinois for repairs, my friend Dave had to finally threaten them with his lawyer in suing them and was able to get most of his money back, so guys moral of story they are not a good company at all, the concept is great, if it worked, and if service after sale was reputable, Gary is trying to sell them because he is in trucking, just because you are in trucking trying to sell something to drivers, doesn't mean you are a honest person......Gary Parks is far from it

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I bought a Carrier Comfort Pro back in March. I have 530 hours on it now, and there are some things I love and dislike about it, but nothing to hate yet.

Pro:

-530 hours, 1 gal per 10 hrs. 53gal of comfort in 105 degree heat in Laredo. 53x $2.599 over 530x $2.599 plus truck and aftertreatment costs for the idling. In 5 months it's already started making it's own payments in savings.

- 105° with a poorly insulated sleeper and it keeps the cab at around 75-80°. It's a far cry from 60° but in the same breath I can sleep in 78° with a fan going instead of dying in 110-115.

- I live in Canada and have had a few cold mornings with it, i have all the diesel heaters also (engine, bunk) mind you Impco reccomends if you come this far north to have a bunk heater since they give off more heat. Regardless my Carrier in 17-32° takes about 45min-1.5hr to warm everything up. (Oil, engine,def,) and the cab takes 15min. When you have the engine heat feature on it turns the cab heat on to work the motor harder. It also works on a timer so you can set it before bed and wake up and you are all good to go! Coolant is normally 120-150°

-No more low batteries with battery monitor

-Uses a generator style power system instead of an inverter so you can install your own inverter

-No off switch, unit is always on standby

-Durable screw type clamps over the clip style TK uses.

-KUBOTA 2 CYLINDER DIESEL. I used to deliver Kubota tractors, yeah they aren't john deer engines, but those Kubota engines are tough as $@$* and will start in -4 to -10 with no guff or fuss. Little buggers are amazing engines.

Cons:

-Most of the settings require the fans to be on high, you can't change it until after the unit is running. It's the default setting

- Unit ildes faster than the Tri-Pac so it is louder, but in turn generates better heat.

-Uses a generator style system so you HAVE to install your own inveter or always have unit on to use 120v

-has smaller service network than the Thermoking

-Does not have a shut off switch like the TK units. Unit is always on standby.

My experience so far.

Take what you want from it. I love my carrier so far and would gladly own another. 13k Canadian installed and out the door. 50hr break in oil change. 1000hr service interval. 2000hr warranty with a 4000hr extended.

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