Broker denying a copy of master contract
Is a broker legally permitted to deny providing a copy of master contract to a carrier upon request?
I took over all brookeeping for my brothers owner/operator trucking business in 2015. The employee before me didn’t keep any records. My brother recently accepted a load from FAK,Inc, after being assured by the broker, we were in their system. When I searched our records for our current contract with them, I found nothing. After requesting a copy of this contract, 33 emails back & forth btwn 3 different departments and 4 phone calls to a supervisor, I’m being denied without a reason. I’ve been told our most current contract is from 2013 & to fill out a new contract on their website. It’s at the point that I’m not receiving any calls back. I still haven’t submitted the BOL for the delivered load, and we were even threatened in one of the emails. It’s coming up on 30 days now since load was delivered.
Can anyone explain to me why a broker would refuse to provide a master copy?
Is this a good question?