Site Navigation

Your Account

Choose Language

Is there any help for me

I had an air compressor blow up on my 2011 Cascadia. It literally blew a hole in the side. I was towed to Four Star Freightliner in Tifton GA. They replaced the air compressor and a couple of air lines. About 2700.00 dollars later we are rolling down the road. I had to stop at two other shops on my way home to complete the repairs they started. 24,000 miles later we are driving down the road when I heard an engine noise. It sounded very serious so I was towed to Interstate Power Systems in Cedar Rapids IA. It turned out some of the old pieces from the compressor stayed in the engine and got caught in the bull gears on the back of the DD15. It was pretty clear it should be the responsibility of Four Star Freightliner to cover the repair. The only thing they would do is pay for a new compressor. I have been in contact Steve McRobert the supervisor for customer support at Freightliner in Portland OR. He started an investigation and opened up a ticket #5773269. After he investigated he said there is nothing more he can do and I am out 10,000 dollars on the second repair. Any suggestion?

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Sorry to hear that this happened but your pretty much stuck with the repair bill. This is the main reason I've always replaced parts at the manufacturers recomended mileage because I had something similar to this happen and it was expensive to fix.

Was this answer helpful?

Score 0

Comments:

Thanks Mel I appreciate your answer. I had the truck in several different shops with problems building air and none suggested changing the compressor. Thanks again.

by

Add a comment

Sad story, man( To buy a new air compressor costs a lot of money

Was this answer helpful?

Score 0
Add a comment

Add your answer

Earl will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 1

All Time: 55